Our main working language is English but feel free to send us a message in any language; we will use machine translation to understand you. Our reply to you in such a case will also be translated by a machine translation engine.
Did you forget (or never received) an activation key? Click here!
• Error message "0xc0000005", what should I do? This error is NOT related to our programs; this is a failure of Windows OS. You can learn more about it at Microsoft web site here. Hopefully they could offer you some solutions. Also, you could try to repair your installation of the .NET Framework by using this tool.
• Can I install a hidden disk to non-system disk? We are sorry but this is not possible due to technical limitations of the virtual storage. This is a limitation of the Windows operating system imposed by the Microsoft Corporation. We would love to make this work for you, but this is something beyond our control.
We will answer your question within 60 minutes during business hours. If you don't get a response within an hour, it means that we are closed for the day (it's night time in our time zone). In such a case, you will hear from us within 24 hours.